Terms and Conditions

RENTAL CONTRACT TERMS AND CONDITIONS

The Lessor hereby rents to the Lessee (Customer) identified by his signature on this contract or the signature of his designated agent, the personal property described, subject to all terms and conditions of the contract. The Customer or his designated agent, in consideration thereof, acknowledged and agrees as follows.

1. INSPECTION. The Customer acknowledged receipt of the listed equipment and that he has personally inspected the equipment, finds it suitable for his needs and in good condition. The customer further acknowledges that he understands its proper use and agrees to inspect the equipment prior to use and immediately notify the Lessor of any defects.

2. REPLACEMENT OF MALFUNCTIONING EQUIPMENT. If the equipment becomes unsafe or in disrepair, Customer agrees to discontinue use and notify the Lessor who will replace the equipment with similar equipment in good working order, if available, The Lessor is not responsible for any incidental or consequential damages caused by delays or otherwise.

3. WARRANTIES. THERE ARE NO WARRANTIES OF MERCHANTABILITY OR FITNESS. EITHER EMPRESS OR IMPLIED. There is no warranty that the equipment is suited for the customer's intended use, or that it is free from defects.

4. HOLD HARMLESS. The Customer agrees to assume the risk of, and hold the Lessor hamlets for, property damage and personal injuries caused by the equipment and/or arising out of the Lessor's negligence. The Customer shall indemnify and hold the Lessor harmless from any claims of third parties for loss, injury, and damage to their persons and property arising out of the Customer possession, use maintenance, or return of equipment, including legal costs incurred in defense of such claims.

5. PROHIBITED USES. Use of equipment in the following circumstances is prohibited and constitutes a breach of contract: (a) Use for illegal manner. (b) Improper, unintended use or misuse. (c) Use when the equipment is in bad repair or is unsafe. (d) Use by anyone other than the Customer or his employees, without the Lessor's written permission. (e) Use at any location other than the address furnished the Lessor without the Lessor's written permission.

6. ASSIGNMENTS, SUBLEASE, AND LOANS OF EQUIPMENT. The Lessor may assign its rights under this contract without the Lessee's consent but will remain bound by all obligations herein. The Customer may not sublease or loan the equipment without the Lessor's written permission. Any purported assignment by the customer is void.

7. TIME OF RETURN. The Customer's right to possession terminates on the expiration of the rental period and retention of possession after this time constitutes a material breach of this contract. Time is the essence of this contract. Any extension must be mutually agreed upon in writing.

8. RETURN OF EQUIPMENT. At the termination of this agreement, the Customer shall return all of the equipment to Lessor's premises during Lessor's regular business hours, in the condition and repair as when delivered to Lessee, subject only to reasonable wear and tear. The customer shall be liable for all damages to or loss of the equipment occurring because it was not returned within the Lessor's regular business hours. If Lessor has agreed to deliver the equipment to Customer or to pick up the equipment from Customer, Customer shall be responsible for all losses or damage to the equipment from the time of delivery to Customer and until picked up by Lessor.

9. LATE RETURN. The customer agrees that if the equipment is held beyond the expiration of the rental period, the daily rate as designated on the contract shall be the agreed contractual rate for the entire period notwithstanding any lesser periodic rate.

10. DIRTY, DAMAGED OR LOST EQUIPMENT. The Customer agrees to pay for any damage to, loss of, or theft of equipment, as an insurer, regardless of cause while equipment is out of possession of the Lessor. The customer agrees to pay a reasonable cleaning charge as determined by the Lessor for equipment returned dirty. Accrued rental charges cannot be applied again the purchase or cost of repair of damaged lost or stolen equipment. equipment damaged beyond repair, lost, or stolen will be paid for at its current list price plus 20%, The cost of repair will be borne by the Customer, whether performed by the Lessor, or, at Lessor's option, by others. The customer assumes the risk of weather for rental orders. All rental items, including the delivery cartons, containers, and boxes, must be protected from the elements at all times.

11. THEFT OF EQUIPMENT. The customer agrees to pay for equipment (at its current list price plus 20%) for all types of theft or mysterious disappearance.

12. COLLECTION COSTS. The Customer agrees to pay all reasonable collection of the charges for enforcement of the Lessor’s rights under this contract.

13. REPOSSESSION. Upon a failure to pay rent or another breach of this contract, the lessor may terminate this contract and take possession of and remove equipment from whatever it is, and the Lessor and his agents shall not be liable for any claims for damage or trespass arising out of the removal of the equipment.

14. DISCLAIMER OF MANUFACTURE. The Lessee agrees that the Lessor is neither the manufacturer of the equipment nor the agent of the manufacturer.

15. LOADING AND UNLOADING EQUIPMENT. If the Lessor's employees assist in loading or unloading the equipment, the Customer agrees to assume the risk of, and hold the lessor harmless for, any property damage or personal injuries, including damage or injuries attributable to the negligence of the Lessor and its employees.

16. THEFT. The Lessor of its own discretion may report as stolen all personal property not returned within the date listed in the "Expiration of rental period"section of contract or if conditions and circumstances indicate theft before that time.

17. UNPAID INVOICES. The Lessor, at its own discretion, may revert all charges to a daily rate if monthly statements of invoices are not paid on the due date. 

18. OVERDUE ACCOUNTS. Accounts are due at the inception of this rental contract. Any additional amount due under the theorems of this contract is due and payable at the termination of the rental period. A service charge may be assessed on all overdue accounts. 

19. MERCHANDISE RETURNS. Merchandise returns and exchanges will be made with a receipting only, provided such return or exchange is made within 30 days of purchase. No returns are allowed for clearance, seasonal, or other designated merchandise. 

20. RESERVATIONS. Reservations for the rental of the equipment will be accepted upon payment of a reservation fee. The reservation fee is the total of all payments made towards the rental. These payments are made prior to the start of the contract rental period. The reservation fee is applied towards the total cost of the rental. Cancellation of all of the rental equipment under a reservation or any portion thereof must be made at least 7 days prior to the start date of the contract rental period

21. SECURITY DEPOSIT. The customer agrees to pay a non-REFUNDABLE security deposit fee of 25% of the rental total in order to reserve rental items.

22. RENTAL FEES. The Customer also agrees to pay a rental fee as stated on this contract for the time the rental equipment is in the possession of the Customer or his designated agent. Rental equipment in the possession of the Customer or his designated agent is deemed to be in use by the Customer or his agent.

23. DAMAGE WAIVER. If acceptable by the Customer, the Lessor agrees, in consideration of an additional charge, 10% of the gross of the rental charge, to modify your responsibilities created in paragraph 10 ("Damage, Lost, Stolen or Dirty equipment") regarding equipment damaged while in your possession or control. Notwithstanding, by accepting the Damage Waiver provided, the Customer agrees to take reasonable precautions to protect the equipment. The Customer will not be responsible for minor damage such as scratches, etc.

The Damage Waiver does not cover loss or stolen equipment and equipment accessories, cleaning charges, mysterious unexplained disappearance of equipment, and gross negligence. Damage Waiver is null and void if the damage is caused by a third party not associated with you. THE CUSTOMER UNDERSTANDS THAT THE DAMAGE WAIVER IS NOT INSURANCE. THE CUSTOMER IS OBLIGATED TO SUBMIT TO US A POLICE REPORT FOR ALL LOSSES ASSOCIATE WITH LOST, STOLEN OR MYSTERIOUS DISAPPEARANCE OF EQUIPMENT. THE CUSTOMER WILL IMMEDIATELY INFORM THE LESSOR OF ALL LOSSES AND PROVIDE THE LESSOR WITH THE NAME, ADDRESS, AND POLICY NUMBER OF THE CUSTOMER'S INSURANCE COMPANY. The Customer will exercise all rights available to the Customer under his insurance coverage and assign all claims and proceeds from his insurance coverage to the Lessor.

24. DELIVERY/PICK UP. Delivery and pick-up are made to the closest point the delivery vehicle can legally park, usually curbside or driveway. Unless stated on the front of this contract, additional charges ($100.00 minimum) apply to deliveries to any point beyond the curbside and are not limited to upstairs, backyard, elevator use, or any point where extra time is involved. Upon pick-up, rental items/materials must be broken down, stacked and ready for pickup at the drop-off location or additional charges ($100.00) will apply.

25. PAYMENT AND GENERAL CANCELLATION POLICY. For rental items, orders may be canceled at any time. However, the deposit is NON-REFUNDABLE. If the cancellation occurs within 7 days of delivery, the customer will be charged a cancellation fee of 100% of the amount of the rental order.

Payment Policy

A 25% deposit is required to confirm your contract and full payment will be due 7 days prior to delivery/pickup/install.

General Cancellation Policy

You may remove one or more item(s) from your order, or cancel your entire order, according to the following schedule, but the following cancellation fees will apply, subject to any category-specific cancellation policies:

To ensure the availability of all services and products, deposits are non-refundable.

14 days prior: 100% of ANY event service cost, and your deposit will not be refunded. 8 days prior: no cancellation fee.

7 days prior: 100% of the Item's cost and your deposit will not be refunded.

Days prior refers to the number of days before the earliest delivery/pickup/setup/arrival time. Event Services refer to draping services, custom installations, floral services, setups, photo booth services, and/or event packages.

26. ORDER MODIFICATIONS. Modifications to rental orders are required 7 days prior to delivery. Order is final and customers may NOT reduce items after this time.

Payment Policy